Phone Answering Service melbourne

First impressions count in business. Potential customers will judge your company on the basis of where you are located. If you have an address in a prestigious Melbourne CBD building then it is going to make a great first impression. In addition, setting up a physical office for a new business can be an expensive exercise.

A virtual office gives you the ability to hit the ground running and minimise your expenditure. A virtual office is a mailing address in a prestige CBD building. You can use this address as the mailing address for your business as well as the address that you show on your website, business cards and letterhead.

We will take your calls based on your specific instructions. We can even provide an after hours answering service if necessary. Register today and you will get a no obligation seven day FREE trial so that you can fine tune our service. Our 440 Collins Street Melbourne building has meeting rooms that are available to be hired if you need to meet with clients.

Our reception becomes your Cloud Mail Centre for prompt and secure handling of all your important mail and courier items. We have a great stock of local Melbourne telephone numbers that we can set you up with instantly (virtual receptionists). If you like you could use this number as your main business number.

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Running a small business often means wearing a number of different hats. One minute you are the sales person, the next minute the accountant and the following hour you need to be a technician. In between all of this the telephone could be ringing and you need to be the receptionist as well.

Research that was carried out overseas by BT has shown that business callers get really irritated by automated messaging services and are much more likely to hang up rather than leave a message. The research showed that in more than 60% of cases a caller would simply hang up the phone rather than leave a message on an automated service.

The problem with your callers simply hanging up rather than leaving a message is that they go from being a warm prospect to being a stone cold one. The likelihood is that immediately after hanging up that phone they have scanned down the list and decided to call the next company down.

Business is so competitive these days that you really need to protect every possible warm lead that comes your way. Our Melbourne phone answering service is a great way to ensure that you never miss another call. Our professional staff will answer the majority of your incoming calls (more than 90%) within 6 rings and will have your message to you within minutes.

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Our system has been custom written in Australia and has been operating locally for more than 5 years. We currently have more than 3,500 customers using our services and the system works seamlessly. Because our system has been created by Australians for Australian business it has a lot of functionality which works.

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They can be there to turn away all of those pesky telemarketing people who ring wanting to sell you SEO services or a new electricity supplier. Our receptionists can also field calls coming in and direct them to the right extension or department. With our state of the art system you can also set up a series of numbers that you want us to call if we can't find you at your main number.

We really want to help you do your job better! Our phone answering service is used by a really broad range of businesses. These businesses range in size from one and two man businesses to divisions of public companies with 400 or more people. For us it doesn't matter if you are a one man show or a 400 person department as we will deliver the same level of professionalism to you regardless.

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We don't have long term contracts for our customers (virtual office answering service). We don't believe that our customers should be forced to stay with us if they do not believe that they are getting the best value from our service. Despite not having a contract to lock them in our average customer still stays with us for around 3 years so we must be doing something right.

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Everything you need to take your business national! We can also assist with 1300 numbers. Why not call one of our friendly sales assistants on 1300 794 910 to find out how we can help you.

Virtual Receptionist is a Live Telephone Answering Service where a friendly, professional receptionist answers your phone and handles your calls exactly as you require. Just like if you had your own receptionist in-house. In fact it is that real, clients will think the receptionist is sitting in your office. With our receptionist service you simply allocate yourself a local phone number (e.

02 for Sydney, 03 for Melbourne) during the FREE Trial sign up process and that is the number that we know your business by. Whether clients call that number directly, or you divert any other number (02, 07 / 1300 / 1800 / your mobile etc) to that number, we will answer and handle your calls instantly.

Whether you have 1 or 81 staff, all staff can be set up in the Free Trial to receive calls and messages and it is ALL totally FREE. No. Most of our 3,500+ live answering service clients are existing businesses with an existing phone number that they have been using for years on their business cards and web site etc.

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g. 02, 03, 08 etc). This is the number we know your business by. You simply call forward / divert your existing telephone number to that phone number and instantly we are answering and handling your calls exactly as your own in-house receptionist would. Yes it is true. There are NO security deposits and NO set up fees during or after the Free Trial.

You can change plans at any time for FREE to suit your call volumes and you can CEASE the service at any time by giving us just one working days notice. There are NO Cancellation Fees. We believe this puts the onus on us to perform. We aim to answer and handle every phone call exactly how you require.

The Message Express Message Service still has a live receptionist answering the phone in your business name but the greeting must be: This gives callers the impression we are an answering service. The receptionist cannot answer any questions but merely takes a message which can be emailed and / or SMS'd to you.

As soon as it is set up we immediately start answering and handling your telephone calls. Yes we do allocate an exclusive phone number to each client. That is the number that we know your business by. Hence we know how to answer the phone and handle your calls exactly as you require.